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My Account

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My Account

Postby XenoAngel » Sun Mar 04, 2012 1:38 am

I need to speak with a gm/admin quick. I just got a pm in ss1 from a gm/admin informing me I had an indecent name and was going to banned that account. He later on informed me that he was just banning the account and letting me make another. Something went wrong and now I can't even enter the game. At first I couldn't even make and account. Even using random letters and numbers. I played ss1 around 2 yrs ago and recently started playing again. Please suggest me on what to do in my situation.
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Re: My Account

Postby MrJ17 » Sun Mar 04, 2012 7:41 am

XenoAngel wrote:I need to speak with a gm/admin quick. I just got a pm in ss1 from a gm/admin informing me I had an indecent name and was going to banned that account. He later on informed me that he was just banning the account and letting me make another. Something went wrong and now I can't even enter the game. At first I couldn't even make and account. Even using random letters and numbers. I played ss1 around 2 yrs ago and recently started playing again. Please suggest me on what to do in my situation.


Firstly try to contact the mod here on forums. PM him/her via your UCP.
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Re: My Account

Postby XenoAngel » Sun Mar 04, 2012 12:17 pm

I have pmed many gms and haven't gotten any answer/reply back from them.
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Re: My Account

Postby Moddual » Sun Mar 04, 2012 2:58 pm

Okay don't think I'm a mod just cause my name has 'Mod' in it.

I can't fix your problem but there are some things that you can see if you CAN actually play, but not normally.

1. Where did you play? If SS mainsite, try Kongregate or Facebook or Mochigames etc. If all these don't work, move to next step.
2. Are you on a laptop? If you are, create another computer account, go on that one and try to play from regular portal. If it still doesn't work, something is definately, wrong but still you can try next one.
3. Go to a different computer and play. There really can't be anything else wrong here... unless you are under the same IP Address that might still effect it. If you are not in the same IP Address though, then it should work. Hopefully.

Good luck, Dual.
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Re: My Account

Postby MrJ17 » Sun Mar 04, 2012 4:43 pm

XenoAngel wrote:I have pmed many gms and haven't gotten any answer/reply back from them.


What mod supposedely banned you?
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Re: My Account

Postby TheyCallMeTroll » Sun Mar 04, 2012 6:32 pm

Just try again 60 minutes after you got knocked off.
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Re: My Account

Postby ericeyes » Sun Mar 04, 2012 10:58 pm

Xeno,

I take full responsibility for this mess up. I verified I was taking correct protocol with the other mods online at the time. Unfortunately the incorrect steps were taken and your IP was banned. I am now contacting the developer to correct the situation. I will keep you updated.

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Re: My Account

Postby Interitum » Mon Mar 26, 2012 11:41 pm

bump...why am I IP banned off of ss2? I just started like 2 days ago, ign is same, please help :(
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Re: My Account

Postby mikey9 » Sun Apr 08, 2012 1:04 pm

i bought a gaurd by mistake can i please get my gold back and exp switch to my soldier please mikey9 for more info tell me i am on every day
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Re: My Account

Postby affinity1772 » Sun Apr 08, 2012 8:51 pm

mikey9 wrote:i bought a gaurd by mistake can i please get my gold back and exp switch to my soldier please mikey9 for more info tell me i am on every day


There's nothing that can be done about that. Plus why would they give you the gold and exp back for you doing something like that?
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Re: My Account

Postby Voriki » Sat Apr 21, 2012 1:22 am

mikey9 wrote:i bought a gaurd by mistake can i please get my gold back and exp switch to my soldier please mikey9 for more info tell me i am on every day

In a store,you can get a refund if an item has not been used. But by telling you want an exp transfer,you say that the Guard-item has been used=no refund
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